Agency

Texarkana College

Services offered

Texarkana College is a 2-year community college offering traditional academics, occupational & technical programs, workforce development & community services in the far Northeast corner of Texas.

Customer Service Principles and Goals

As a publicly-supported two-year community college, Texarkana College is Dedicated to serving the educational needs of diverse individuals, businesses and the community through Relevant programs and services that are high quality, affordable and accessible. These programs are offered in an Environment of Excellence supported by a highly qualified, engaged and informed faculty and staff committed to promoting and increasing student Achievement and success in the development of knowledge and skills necessary for a rapidly changing world. Measurable student learning and institutional outcomes provide a culture of continuous improvement and data-driven decision making. In fulfillment of this mission, Texarkana College prepares individuals for Success in life and HOPE for a better tomorrow.

Core Beliefs

  1. Student success and completion are our highest priorities.
  2. Excellence in financial management, facilities/ground, and safe and secure learning environments is non-negotiable.
  3. Community trust and support are critical to the College’s success.
  4. Texarkana College is the economic engine of our area, and workforce and academic programs provide a high return on investment for our students and our community.
  5. Recruitment and retention of first-class human resources are paramount to student success.

Contacts

Texarkana College pledges to all Texans to do its best for the people of Texas and we want to make it easy to reach us for information or to express concerns.

Website: https://www.texarkanacollege.edu/
Faculty & Staff Directory: https://www.texarkanacollege.edu/directory/
Welcome Center phone: (903) 823-3456 (Available Monday – Thursday 8a -5p, Friday 8a -4p)
The Welcome Center is located in the lobby of the Carl M. Nelson Administration building.

Complaint Procedure

Students are encouraged to resolve complaints with the faculty or staff member involved.  If the student is not satisfied with the faculty or staff member’s decision a formal procedure is available.  Forms are available in the forms library.