Refund Information

To be eligible for a refund, you must officially withdraw from Texarkana College by our published deadlines. Certain costs such as registration fees, parking and insurance are not refundable. A class day is defined as any day on which classes are held at the college – normally Monday through Friday. See below for additional details about student refunds.

Student Drop Refunds

If a student drops a class and has paid their own tuition and fees (cash, check, credit card), depending on the drop date and percentage of refund – those refunds are issued on a weekly basis. Some charges are not refundable.

Student Financial Aid Refunds

If a student has any type of aid (grant, scholarship or loan); the aid shows up on the student account as “authorized”. This authorization lets a student know that their aid is complete and available. The student will continue to see an amount due on their student account even though their aid is authorized. The reason for this is that their aid amount can fluctuate based on the number of hours they are enrolled.

On the Census Date (12th class day – for the TC campus, not the 12th day a student attends class) or within several days, the Financial Aid Office runs a process called “disbursement”. This process does not issue refunds to students. This process moves the authorized aid onto a student account as a payment. The payment will pay off any and all charges that it can (and are allowed). If the aid/payment is more than what a student owes (tuition/fee charges, bookstore charges), then that creates a credit balance on a student account. This credit balance is showing that Texarkana College owes the student a refund. The Business Office has 14 calendar days from the date of the Financial Aid disbursement date to issue a student their refund. A student will not get their refund on the disbursement date.

For example, the 16 week Spring 2014 semester that starts on 1/21/14 has a Census date of 2/5/14.

The Financial Aid Disbursement process will most likely take place on or about 2/11/14. If financial aid is disbursed on 2/11/14, the estimated time a student will get their refund is 2/24/14. It all depends on when your financial aid moves from “authorized aid” to “disbursed aid”. That is when the fourteen day count begins.

You must check your myTC student account to make sure your financial aid is complete and does not have any red flags on the Financial Aid Tab.

Based on the number of financial aid refunds we issue (thousands), it can take up to the 14 day timeframe. We do our best to issue them as quickly as possible but we review each student and their refund to make sure it is correct before it is issued. We also do not make exceptions and issue any refunds early or based on student circumstances.

If a student is a first time student and first time borrower, their loan disbursement is delayed for 30 days and that refund would be issued within 14 days of that.

myTC Card

Applying for financial aid? You’ll need the myTC Card. Not receiving financial Aid? Yes … even you will need to have this card. The Texarkana College myTC Card will be issued to students when they have completed their registration process. The first batch should go out to students before classes start. The cards are automatically issued by TC and mailed by Higher One to students. All students will receive the card, whether they are scheduled to receive financial aid or not. This is not a credit card. This debit MasterCard ensures fast delivery of funds through electronic means, ending the process of issuing paper financial aid and refund checks.

Students need to make sure their address and personal information is correct on their student account (verify with our Office of Admissions). It is important that you activate your myTC Card immediately upon arrival, via the Web site listed on the back of the card, and keep it throughout your entire duration with the College for future financial aid/refund uses. For more information, please visit

Higher One Fee Notice

Higher One offers the One Account, a no monthly fee and no minimum balance checking account specifically created for students. The One Account does have a monthly fee for non-students. A “student” One Account user is defined as having received a refund deposit to his or her One Account in the prior six months and/or have self-identified themselves as a “student” on the program and/or have a direct deposit of at least $100 in the prior 30 days.

You may update your enrollment status and profile at any time on the program website “User Profile” menu, based on the honor system. One Account customers who have not met the above criteria will be assessed a monthly service fee of $3.95 for the One Account.

Refund Policy

Students officially withdrawing during a regular 16-week semester are eligible for a refund of tuition and fees according to the following schedule:

  • Prior to the first class day (less $15 matriculation fee) 100%
  • First through fifteenth class day 70%
  • Sixteenth through twentieth class day 25%
  • Thereafter None

Students officially withdrawing from a summer semester are eligible for a refund of tuition and fees according to the following schedule:

  • Prior to the first class day (less $15 matriculation fee) 100%
  • First through fifth class day 70%
  • Sixth class day 25%
  • Thereafter None

A student can expect the entire refund process to take approximately two weeks.

NOTE: If you are on the Installment Payment Plan and have not made all installments, your refund may apply to any outstanding payments.

Non-course related fees such as registration, parking, public safety fee, and insurance are not refundable.

A class day is defined as any day which classes are held at Texarkana College- not just the particular class you are enrolled in and have dropped.

Any term other than a 16 week term will have refund dates adjusted according to state refund policies.

Interest Earned on Title IV Funds

Title IV funds drawn down from the G5 system are automatically deposited into a separate interest-bearing bank account that is reconciled on a monthly basis. The interest earned on these funds will also be reconciled on a monthly basis and any interest earned in excess of $250 will be returned to the Department through the G5 system by June 30th of the current award year.

Business Office Hours

8 a.m.-5 p.m.

8 a.m.-4 p.m.

The Bursar Window located on the first floor of the administration building will be open during peak registration periods for your convenience.

Contact Us

(903) 823-3331

Business Office
Second Floor
Nelson Administration Building
Texarkana College
2500 N. Robison Rd.
Texarkana, Texas

Business Office Employee Directory