Supports departmental operations through administrative assistance, communication, scheduling, recordkeeping, and customer service for students, faculty, staff, and visitors while promoting efficient office operations.

Qualifications:

Education/Certification:

• High School diploma or educational equivalent; Associate degree preferred

Work Experience

• One year of clerical, office, or related work experience

Special Knowledge/Skills:

• Office procedures and practices
• Able to maintain confidentiality and use good judgment on sensitive issues
• Customer service techniques
• Maintains confidentiality of work-related information and materials
• Establishes and maintains effective working relationships
• Maintains an established work schedule
• Effectively uses interpersonal and communications skills
• Effectively uses organizational and planning skills
• Enters data, maintains files, and performs other clerical duties
• Demonstrates proficiency using standard office software applications

Major Responsibilities and Duties:

• Provide administrative support to assigned department leadership, faculty, and staff.
• Schedule meetings, maintain calendars, and coordinate departmental activities and events.
• Maintain accurate electronic and physical filing systems in accordance with departmental procedures.
• Gathers, compiles, enters, and updates data to prepare routine reports, correspondence, and departmental documents.
• Answer and direct telephone calls, greet visitors, respond to inquiries, and provide information or assistance to staff and the public in a professional and timely manner.
• Serve as a point of contact for students, employees, and community members seeking departmental information.
• Assists with budget-related activities such as preparing requisitions, tracking expenditure, processing invoices, collecting payments, and maintaining financial records.
• Processes incoming and outgoing mail, including sorting, distributing, and preparing correspondence and packages for delivery.
• Operates standard office equipment including copiers, printers, fax machines, and multi-line telephone systems.
• Assists with organizing events, meetings, training, and other departmental activities.
• Ensure compliance with college policies, procedures, and applicable regulations.
• Ensures confidentiality of sensitive information and maintains professionalism in all interactions
• Perform other duties as assigned in support of departmental and institutional goals.

 Salary:

 Commensurate within the Texarkana College pay scale for position.