Provides administrative support for the combined Social Sciences and Prison Education Program department, including academic program support, workforce program coordination, student communication, recordkeeping, and compliance-related administrative functions.

Entry into correctional facilities where classes are offered is not required for this position.

Qualifications:

Education/Certification:

• High School diploma or educational equivalent; Associate degree preferred

Work Experience

• Two years of clerical, office, or related work experience

Special Knowledge/Skills:

• Office procedures and practices
• Able to maintain confidentiality and use good judgment on sensitive issues
• Customer service techniques
• Establish and maintain effective working relationships
• Maintain an established work schedule
• Effectively use interpersonal and communications skills
• Strong organizational skills to manage competing priorities across two program areas
• Enter data, maintain files, and perform other clerical duties
• Demonstrate proficiency using standard office software applications

Major Responsibilities and Duties:

• Provide administrative support for Social Sciences academic programs and Prison Education Program workforce initiatives.
• Schedule meetings, maintain calendars, and coordinate departmental activities and events.
• Maintain accurate electronic and physical filing systems in accordance with departmental procedures.
• Gather, compile, enter, and update data to prepare routine reports, correspondence, and departmental documents.
• Answer and direct telephone calls, greet visitors, respond to inquiries, and provide information or assistance to staff and the public in a professional and timely manner.
• Assist with communication and coordination between college personnel, students, correctional facility partners, and workforce-related contacts.
• Assist with budget-related activities such as preparing requisitions, tracking expenditure, processing invoices, collecting payments, and maintaining financial records.
• Process incoming and outgoing mail, including sorting, distributing, and preparing correspondence and packages for delivery.
• Operate standard office equipment including copiers, printers, fax machines, and multi-line telephone systems.
• Assist with program logistics, including meetings, training sessions, class schedules, materials, and departmental events.
• Ensure compliance with college policies, procedures, and applicable regulations.
• Maintain student, program, and departmental records in accordance with college procedures and applicable confidentiality requirements.
• Ensure confidentiality of sensitive information and maintains professionalism in all interactions
• Perform other duties as assigned in support of departmental and institutional goals.

Salary:

Commensurate within the Texarkana College pay scale for position.