Refund Information

To be eligible for a refund, students must officially drop individual courses or completely withdraw from the College by the deadline in the Refund Schedule. Students may find the specific dates for the Refund Schedule online for each term. Specific provision of the Texas Administrative Cole, Title 19, Part I, Chapter 21, Subchapter A, Rule 21.5 “Refund of Tuition and Fees at Public Community/Junior and Technical Colleges,” governs the refund schedule. Only the Texas Legislature or the Texas Higher Education Coordinating Board, authorized by the Legislature, can alter this schedule.

Student Drop Refunds

If a student drops a class and has paid their own tuition and fees (cash, check, credit card), depending on the drop date and percentage of refund – those refunds are issued on a weekly basis. Some charges are not refundable.

Student Financial Aid Refunds

The Financial Aid Refund policy changed for Fall 2015.  Learn more about the changes to the Financial Aid Refund policy.

If a student has any type of aid (grant, scholarship or loan) the aid shows up on the student account as “suspended”.  This shows the student that the aid is available to pay for tuition and fees on their student account.  The student will continue to see the “suspended” aid and their student account balance online may still reflect a balance due.  This will continue until the aid is “disbursed” and “posted” on the student account.

Each semester may have numerous sub-terms within that semester.  Each sub-term has a Census Date.  The Census Date is determined by the length of the sub-term.  For example, the 16 week semester for Fall 2015 (Start date 8/24/15 and ends 12/16/15) has a Census Date of 9/9/15.  After each Census Date, our Financial Aid Office receives word from Enrollment Services that all student rosters are complete.  Financial Aid will then disburse financial aid to student accounts.  This disbursement process is not a student refund. This disbursement process changes financial aid from suspended to posted.  The financial aid will pay off any and all charges that it can (and are allowed).  If the aid is more than what the student owes (tuition/fees, bookstore charges), then it creates a credit balance on a student account.  This credit balance shows that there is a pending refund as long as there is not a balance due for another semester within the same aid year.  The Business Office has 14 calendar days from the disbursement date to issue a student their refund.  A student does not get a refund on the disbursement date.

For example, the 16 week Fall 2015 semester that starts on 8/24/15 has a Census Date of 9/9/15.

The Financial Aid Office disbursement process will most likely take place on or about 9/18/15.  If financial aid is disbursed on this date, the estimated date a student would get a refund is 10/1/15.  If the disbursement date is later than 9/18/15, then the estimated refund date would be later than 10/1/15.

myTCmoney card

New Refund Process

Effective 9/1/16, Texarkana College will no longer issue refunds using the Higher One/Bank Mobile refund cards.  If you currently have a Higher One/Bank Mobile refund card, you can still use it if you have money remaining on the card from a previous refund or deposit you made to that account.  You will not see your student refund on the Higher One/Bank Mobile card.

Good News!

Our new refund cards will be issued here at Texarkana College in the Business Office (no longer mailed to students).

Students that choose the new “myTCmoney” refund card must have a State Issued Photo ID to pick up their card.

All students (including those that currently have the Higher One / Bank Mobile card) will have to make a refund choice.

You will make your choice by logging into your myTC.  You have two choices when you log in.

  1. Have your refund go to your own personal bank account;
  2. Have your refund go to your new myTCmoney card issued by Herring Bank.



Choice #1 – have your refund go to your own personal bank account;  or Choice #2 – have your refund go to your new myTCmoney card issued by Herring Bank.

Make your choice!

Cards will be available in the Business Office beginning on Wednesday, August 10th.


Refund Policy

Certain costs such a registration fees, parking, and insurance are not refundable. A class day is defined as any day on which classes are held at the college – normally Monday through Friday.

The College will process refunds only after completion of all other registration responsibilities.



100% refund………………………Prior to the first class day (less $15 matriculation fee)

70% refund……………………………………………….First through fifteenth class day

25% refund……………………………………..…..Sixteenth through twentieth class day


NOTE: If you are on the Installment Payment Plan and have not made all installments, your refund may apply to any outstanding payments

Non-course related fees such as registration, parking, public safety fee, and insurance are not refundable.

A class day is defined as any day which classes are held at Texarkana College – not just the particular class you are enrolled in and have dropped.

Any term other than a 16 week term will have refund dates adjusted according to state refund policies. Please look online at the class term schedule or phone Texarkana College at 903-823-3331.

Interest Earned on Title IV Funds

Title IV funds drawn down from the G5 system are automatically deposited into a separate interest-bearing bank account that is reconciled on a monthly basis. The interest earned on these funds will also be reconciled on a monthly basis and any interest earned in excess of $250 will be returned to the Department through the G5 system by June 30th of the current award year.

Student Accounts Office Hours


The Student Accounts Office is located on the first floor of the administration building.

Contact Us

(903) 823-3331

Business Office
Second Floor
Nelson Administration Building
Texarkana College
2500 N. Robison Rd.
Texarkana, Texas

Business Office Employee Directory