Go to https://passwordreset.microsoftonline.com/ Enter your full TC email address in the User ID field and enter the characters in the picture. Choose the “I forgot my password” option. Enter the mobile phone number associated with your account. Enter the verification code from the text message or call you received. Enter your new password and click […]
Information Technology
Password Self-Service Setup Guide
Self-Service Password Reset (SSPR) is a Microsoft-delivered feature that allows an enrolled user the ability to reset their own password. Enrolling in Self Service Password Reset (SSPR) After SSPR has been enabled by your Administrator, login to your TC email and you should be prompted with the “More information required” screen, click Next. Click Set […]
Password Self-Service Quick Guide
Beginning January 12, 2021, Texarkana College will be turning on self-service password resets. Once enabled everyone will see a screen saying ‘more information is required’. Click Next to proceed. You will then be asked to set up how you want to verify who you are should you forget your password. You can choose and Office […]
How to setup Outlook mail app for Mac
Before setting up the Outlook mail app on your Mac you must first install Microsoft 365. Please refer to this article for downloading and installing Microsoft 365 (Office) first: Installing Microsoft 365 With Microsoft Office for Mac installed, go to Applications in Finder and double-click the Microsoft Outlook.app. Click Get started. Click Sign In. Enter […]
How to setup Outlook mail app for Windows
To setup the Outlook mail app on your computer you must first install Microsoft 365 apps (Office). Please refer to this article for downloading and installing Microsoft 365: Installing Microsoft 365 Once Microsoft 365 is installed, click the Start Menu and type “outlook“, then click the Outlook app under Best match. 2. On the setup […]
How to setup the Outlook app on your Android phone
Tap the Play Store app, then Tap in the Search Box. Type Outlook and tap Microsoft Outlook. Tap Install, then tap Accept. Open the Outlook App and tap Get Started. Enter your full TC e-mail address, forinstance j.doe1234@texarkanacollege.edu,and tap Continue. Enter your TC password, then tap Sign in. You will be asked to Add another […]
How to Change Your Password
This guide is for when you are able to log in and want to change your password before it expires. If you are unable to log in you will need to call or email the Help Desk. Password Requirements Minimun length is 8 characters Must contain at least 1 uppercase letter, 1 lowercase letter, and 1 number Do not […]
Joining a Teams Meeting for Users without a TC Account
If you have prior experience with Zoom, GoTo Meeting, WebEx, or a similar online conferencing application, you will find participating in a Teams meeting to be a familiar experience. You receive an email with a link, you click the link at the scheduled time, and then sign into the meeting. At sign-in time, you can […]
Sending Teams Meeting Invites to Non-TC Users
With Teams, you can send invitations to users that do not have Texarkana College email accounts. The experience on their end will be very similar to what they would experience with a Zoom meeting. Option 1. Open Teams and schedule a meeting. Add the email addresses of external users you want to join. You can […]
Using Teams on a mobile device
The purpose of this guide is to provide instruction on participating in online courses presented using Microsoft Teams on a mobile device such as an iPhone or Android. Detailed instructions for installing the Teams app on your mobile device can be found on the student tab of the myTC portal. This guide assumes you have […]