How to use Password Self-Service

Click on the Forgot Password? link.   Click on Reset Forgotten Password. Don’t forget to read the password requirements. Type in your TC username and the email address that was entered when you set up the Challenge/Security questions. If the stored email address is not a phony email and you want a password reset link […]

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Microsoft Office 365 for Students, Faculty, and Staff

For installing on mobile devices (phone/tablet) please see the instructions provided by Microsoft.  Select your device from the list of options at the Microsoft Mobile Products page. 1. Browse to: https://portal.office.com/OLS/MySoftware.aspx.  Log in using your TC Email account. 2. If prompted to login use your TC email address as the login name and your TC password: […]

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How to add the Outlook Mobile App to your phone

iPhone Tap the App Store app, then Tap in the Search Box, type Microsoft Outlook. Tap GET. Tap INSTALL. Open the Outlook App and tap Get Started. Enter your full TC e-mail address, for instance doe1234@texarkanacollege.edu, and tap Add Account. Enter your TC password, then tap Sign in. You will be asked to Add another account, […]

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How to reset your password from a campus computer

If you are able to log in using your current password it is possible to reset your password from a campus computer. Password Reset Guidelines Do not use any part of your name. Use at least 8 characters Use at least 1 uppercase letter, 1 lowercase letter, and a number or special character Examples: `~@#$%^&*()-_=+ […]

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How to add the myTC Mobile link to your mobile device

iPhone Go to my.texarkanacollege.edu from your browser. Tap the Share button at the bottom of the screen. Tap the icon Add to Home Screen. Tap Add. Tap the myTC icon and Tap Login. Enter your TC username. Enter your password and tap Login. Android Go to my.texarkanacollege.edu from your browser. Tap the Menu symbol (3 […]

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How to connect to TCNet wireless from your mobile device

The TCNet secure wireless network is available to students and staff of Texarkana College. Before a mobile device, like a phone or tablet, can access the Internet, it must be registered. Please follow the instructions below to connect a mobile device. For assistance, contact the Texarkana College Help Desk at 903-823-3030 or email helpdesk@texarkanacollege.edu. Connect […]

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How to connect your laptop to TCNet wireless

The TCNet secure wireless network is available to students and staff of Texarkana College. Before a laptop can access the Internet, it must be registered. Please follow the instructions below to connect a laptop. For assistance, contact the Texarkana College Help Desk at 903-823-3030 or email helpdesk@texarkanacollege.edu. Connect to the wireless network TCNet When prompted, […]

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How to submit a helpdesk ticket

From the Texarkana College website, http://www.texarkanacollege.edu, point to the myTC apps, and a drop down menu will appear. Click on the Help Desk link. Click on Log in when the Help Desk window appears. Also provided on the right side of this page are links to articles for “How Tos” and related college information. Login to […]

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