1. Go to https://passwordreset.microsoftonline.com/
  2. Enter your full TC email address in the User ID field and enter the characters in the picture.
  • Choose the “I forgot my password” option.
  • Enter the mobile phone number associated with your account.
  • Enter the verification code from the text message or call you received.
  • Enter your new password and click Finish.

Note: Please refer to the bottom of this page for Password Requirements.

  • If the password is successfully changed, you will receive “Your password has been reset”.

Password Requirements

  • Minimum length is 8 characters
  • Must contain at least 1 uppercase letter, 1 lowercase letter, and 1 number
  • Do not use special characters with the exception of the #, $, or underscore
  • Do not re-use a password you have used previously
  • The password cannot contain any part of your name