Microsoft Authenticator App

This guide will walk you through the steps to disable the App Lock feature within Microsoft Authenticator. This will allow you to authorize your log in from a separate device, such as your smartwatch.

Q: What is App Lock, and how can I use it to help to keep me more secure?


A: App Lock helps keep your one-time verification codes, app information, and app settings more secure. When App Lock is enabled, you’ll be asked to authenticate using your device PIN or biometric every time you open Authenticator. App Lock also helps ensure that you’re the only one who can approve notifications by prompting for your PIN or biometric any time you approve a sign-in notification. You can turn App Lock on or off on the Authenticator Settings page. By default, App Lock is turned on when you set up a PIN or biometric on your device.

How to Disable App Lock

  1. To disable the App Lock feature, open the Authenticator app on your mobile phone.
  2. Click the 3 horizontal lines (hamburger button), then select Settings.
  3. Under Security, find the App Lock setting and turn it off.
    Apple iOS

Apple iOS

  1. Example of App Lock enabled on Apple iOSIOS App Lock Example
  2. To disable, click the 3 horizontal lines and select Settings.IOS App Lock 3 horizontal linesIOS App Lock Settings Selection
  3. Under Security, toggle the App Lock setting off.IOS App Lock Toggled Off

Android

  1. To disable on Android, tap the 3 dots and select Settings.Android App Lock 3 dots
  2. Under Security, toggle the App Lock setting off.Microsoft Authenticator - App Lock Toggle off 1Microsoft Authenticator - App Lock Toggle off 2