1. Click on the Forgot Password? link.
    Password Self-Service step 1 - click link near login
  2. Click on Reset Forgotten Password. Don’t forget to read the password requirements.
    Password Self-Service Step 2 - click Reset Forgotten Password
  3. Type in your TC username and the email address that was entered when you set up the Challenge/Security questions.
  4. If the stored email address is not a phony email and you want a password reset link sent to your email, click Send to Reset Email.
    If you want to answer the Challenge/Security questions instead of an email, then click on Answer Hint Questions.
    Password Self-Service - enter data and choose options
  5. Answer your two challenge questions and click Continue.
  6. Enter your new password in each blank and click Continue. Passwords must be a minimum of 8 characters and must contain at least 1 uppercase letter, 1 lowercase letter, and 1 number. Please look at instruction number 2 for additional requirements.

Download a pdf version of How to use Password Self-Service.