Financial Aid Specialist

Provides information and guidance to students and others regarding Financial Aid.



  • Bachelor’s degree in related field

Special Knowledge/Skills:

  • Knowledge of automated processing
  • Knowledge and interpreting of federal and state rules and regulations, guidelines and procedures related to student financial aid programs.
  • Skill in entering data accurately, making simple calculations and knowledge of supervisory techniques
  • Ability to effectively communicate orally and in writing.
  • Must possess required knowledge and be able to explain and demonstrate with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Maintaining an established work schedule
  • Effectively using interpersonal and communication skills including tact and diplomacy.
  • Effectively using organizational and planning skills with attention to detail and follow through.
  • Maintaining confidentiality of work related information and materials.
  • Establishing and maintaining effective working relationships


  • Two-year experience working in either financial aid and/or related work experience.
  • Preferred Interviewing and counseling work experience.

Major Responsibilities and Duties:

  • Reviews, verifies and analyzes financial aid applications and documents to determine the type and amount of financial aid available to students.
  • Calculate awards according to federal regulations and guidelines.
  • Collects and/or reviews financial aid applications to determine completeness and eligibility for financial aid.
  • Verifies accuracy of documents and consistency of data from need analysis processor, federal tax returns, financial aid transcripts verification document, and student information; performs data analysis to identify discrepancies in data and determines action for resolution; request additional information for incomplete or inconsistent applications.
  • Processes application according to federal guidelines or regulations; denies aid if ineligible; appropriate award donors, adjustment, changes and/or corrections.
  • Answer questions, inquires or requests of students, parents, lenders, guarantee agencies or staff person, in writing or by telephone regarding financial aid eligibility and awards.
  • Input information, changes, corrections or new awards into database.
  • Participates in the annual audit of student records and record retention requirements
  • Maintain quality control of manual and automated data and provide for accurate and timely processing applications.

Salary Range:

Commensurate within the Texarkana College pay scale