Syllabus: ITSC 1321- A+ Intermediate PC Operating
Systems
Course: A+ Introduction to
Computer Maintenance
Instructor: Kathy Smith
E-mail: kasmith@texarkanacollege.edu
Office: BCT 10
Phone: (903)838-4541 or
(903)832-5565 ext. 3030
Text Required: A+ Guide to Software
Managing,
Maintaining, and Troubleshooting
Fourth
Edition
ISBN:
0-619-21770-7
A+ Guide to
Software Lab Manual
Managing, Maintaining, and Troubleshooting
Fourth
Edition
ISBN:
0-619-21765-0
Course
Description:
A study personal computer operating systems and hardware. Topics will include installation of hardware components and an operating system. Topics will include configuration, file management, memory and storage management, control of peripheral devices and the use of utilities.
Course
Objectives
This course maps fully to CompTIA’s new 2006 A+ Exam objectives. The course is designed to be a complete, step-by-step approach for learning the fundamentals of supporting and troubleshooting computer software.
Specific topic coverage includes:
· Introducing Operating Systems
· Installing Windows 2000/XP
· Maintaining Windows 2000/XP
· Supporting Windows 2000/XP Users and Their Data
· Troubleshooting Windows 2000/XP Startup
· Windows 9x/ME Commands and Startup Disk
· Supporting Windows 9x/ME
· Windows on a Network
· Windows on the Internet
· Securing your PC and LAN
· Supporting Printers and Scanners
· The Professional PC Technician
Course Operation:
The class will consist of lectures, assignments, and hands-on lab activities. All exams will be given during scheduled class time. Any missed exam will result in an adjusted format exam with a ten percent penalty.
Grading Scale:
A 90 – 100
B 80 – 89
C 70 – 79
D 60 – 69
F Below 60
Grades will consist of the following:
Lab Activities 25%
Assignments 25%
Exams 25%
Final 25%
Lab:
Hands-on lab will be done during the class period.
From the catalog:
Any student
who officially withdraws from a course on or before the last day to drop will receive
a “W”. Students are expected to attend, regularly, all classes in the course
for which they are registered. The instructor may drop the student for
non-attendance, but is not required to do so. Responsibility for drops and for work missed because of illness, school
business, or other circumstances is placed on the student. Maximum allowed
absences before the instructor drop:
Night classes 2
TTH/MW 4
MWF 6
3 tardies
= 1 absence
DEADLINE TO DROP FROM
FALL 2007: November 20, 2007.
*Cheating:
Cheating will not be tolerated. Scholastic dishonesty, involving but not limited to cheating on a test, plagiarism, collusion, or falsification of records will make the student liable for disciplinary action after being in investigated by the Dean of Students. Proven violations of this Nature will result in the student being dropped from the class with an “F”.
This policy applies campus wide, including TC Testing Center, as well as off-campus classroom or lab sites. Students are furnished this information during Freshman Orientation with the TC Student Handbook.
* Information provided by the