Texarkana College Email Access

Clickable email links – use the top one if you are on Office 365, the bottom one if you are still on the old system:
Access Office 365 Email Accounts (new system)

Texarkana College is in the process of migrating email accounts from an internally hosted server to a cloud-based system hosted by Microsoft called Office 365. The change will allow you to have much larger mailboxes (25Gb) plus archiving capability for old emails. It will also free up resources on our campus servers and allow us to move ahead more quickly with technology updates. This conversion should be complete by the end of the Spring 2013 semester. During the transition, mail will work as it always has if you use the full Outlook client. For those that access email through a web link, either on this page or on myTC, you will need to click on the appropriate link. If you have not been migrated yet, click the “not migrated” link – if you have, click the “Office 365″ link. If unsure, it doesn’t hurt to try one and if it doesn’t work try the other. Your username, password, and email address are all the same as they were before.

We will be performing updates to the online email site in the near future to an Exchange 2013 based system. That will add some additional features and functionality we hope you will like. Students also are being migrated to Office 365 which will significantly improve their email experience once it is complete. You will hear more on that later.

Passwords are required to be what are referred to as strong passwords. Rules for what makes a strong password vary, but the adoption at Texarkana College requires you to use a mix of a minimum of 8 characters with at least one each of an upper case letter (A-Z), a lower case letter (a-z), and a digit (0-9). Optionally, you can also use one of the special characters ‘_’ (underscore), ‘#’ (hash symbol), or ‘$’ (dollar sign). Use of other special characters may affect your ability to access Banner resources and is not recommended. Passwords may also not contain words in the dictionary or any part of your name. When you change your password, it has to be a new password you haven’t used for the last 24 times. All of these rules are there to keep your account from being hacked and protect data in our system. IT IS ESSENTIAL YOU NEVER RESPOND TO A REQUEST FOR YOUR USERNAME AND PASSWORD THAT YOU RECEIVE VIA EMAIL. THESE REQUESTS ARE ALWAYS FROM HACKERS TRYING TO COMPROMISE OUR SYSTEM! It is especially important to be aware of that during this time of transition. Information Technology staff will not send you emails asking you for password information or requesting you log on to some site to verify your credentials!

Creating a strong password that you can remember at first seems difficult. Who can remember 8 random characters of upper and lower case characters mixed with a digit or two? Actually it is very easy if you have a scheme. One of the best ways to build a strong password is to start with something called a passphrase and use the 1st characters of the passphrase as the password. Here are some examples. Don’t use these since they are published here, but use the idea. Come up with your own unique passphrases – SOMETHING YOU CAN REMEMBER.

Passphrase: I have worked at Texarkana College for 12 years.
Password: IhwaTCf12y

Passphrase: My oldest child’s name is John and he is 7.
Password: mocniJahi7

Passphrase: On July 4th I am going to light fireworks.
Password: OJ4Iagtlf

That should be enough to give you the idea. Strong passwords protect our network and are a good idea to use whenever you are required to provide credentials to a website. It is also good policy to not use the same password for all your Internet business. You should have one for banking, one for work, and another for social media sites, etc. Using the passphrase concept, you can make the area the password was for a part of the passphrase with the rest of the password the same for your various logins.

Try and come up with a good password you can remember. Password resets are the #1 cause for Help Desk calls which cost us money. Compromised passwords could potentially allow access to confidential information by unauthorized users. Never share your password – it is a violation of the college’s security policy to do so.

For assistance or clarifications:

Kathy Smith – x3400 – kathy.smith@texarkanacollege.edu
Bart Upchurch – x3246 – bart.upchurch@texarkanacollege.edu

Access Office 365 Email Accounts (new system)